Bramley Ward Receptionist


 

Band 2

Main area
Renal
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week
Job ref
164-5383876
Site
City Hospital
Town
Nottingham
Salary
£22,383 per annum
Salary period
Yearly
Closing
11/07/2023 23:59

Job overview

This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care.
As the Ward Receptionist you will often be the first point of contact for patients and visitors when entering Bramley Ward, so a friendly, welcoming smile and excellent communication skills are essential.
As a caring and positive person you will need to be able to work as part of an established team, have the ability to work flexibly and be committed to ensuring the smooth running of reception.
We are looking for an individual who is self-motivated, content with working in a busy environment and who has good time management skills. You must have excellent written and oral communication skills with the ability to work autonomously and as part of a team. It is essential that you act professionally at all times, have excellent interpersonal skills and the ability to prioritise your work load.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

The post holder will be required to provide a professional, efficient and comprehensive reception service on Bramley Ward. Fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient treatment using paper based health records and information technology systems. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.
After appropriate training the post holder will be required to utilise the hospital computer systems to capture and update necessary data, and to use the case note tracing system to accurately record the movement of paper based health records.
The role requires close liaison with other disciplines and the provision of a courteous, reliable and quality consumer service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations.

Working for our organisation

Bramley Ward has patients from multiple specialities receiving complex treatments. Significant support is required for the patients and their relatives.

We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families. We pride ourselves on providing an efficient and quality service; and the ward receptionist is an integral part of the team.
We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

Detailed job description and main responsibilities

KEY JOB RESPONSIBILITIES
To provide a welcoming, friendly and courteous reception to patients, visitors, carers and internal users of the service.
Deal with enquiries in person or by telephone in an efficient and polite manner.
To record patient attendances and accurate data on Medway PAS.
To Create and file health record folders.
To locate and retrieve health records from around the Trust.
To prepare the required health records ready for the consultation together with any relevant diagnostic, social and personal information required.

To liaise by telephone with patients, General Practitioners, secretaries, ward receptionists etc, regarding hospital admissions/ discharges.
To confirm at each patient visit that all recorded details are complete and accurate e.g. GP, address, telephone number, and to amend these on Medway PAS and within written health records as required.
To communicate with staff and colleagues to explain any delays or problems with the location of health records.
Undertake the distribution and collection of information for surveys and audits as required

Person specification

Skills

Essential criteria

  • Demonstrates previous phone experience

Skills

Essential criteria

  • Good typing skills

Desirable criteria

  • Experience of working in a healthcare setting

___________________________________________________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements

International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.

ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

  • Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
  • Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41.90 for enhanced and £21.90 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.

Sponsored Ads


 

.
Previous Post Next Post

نموذج الاتصال